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How can I get my pictures onto the site?
If you wish to have pictures of our door on your coop up on the site, you can send them to info@automaticchickencoopdoor.com along with a brief feedback/testimonial message and your name. Or you can simply post them on our Facebook Wall
When will I receive my door?
Your Sliding Door shipment is labeled the very day you order it. It is then picked up and shipped via USPS or UPS standard Monday- Friday. The average delivery time for USPS priority mail is 2-3 business days. UPS standard can be 5-7 business days. Visit our contact us page if you’ve been waiting longer.
Will you ship internationally?
ACCD does ship internationally Monday - Friday. Once payment is completed your package is shipped same day. *Shipping to Canada averages $30-50 USD. We do not profit from shipping, these are the charges from UPS. Additional information/fees may be requested for shipping outside the USA.
If you are outside the US and Canada and would like to purchase a door, email ACCD with your full mailing address and phone number and the shipping department will find the cheapest shipping option to your location. Email: info@automaticchickencoopdoor.com
How to Buy or Purchase an item?
Here is a link to the items for sale on our website. You can click the item you desire to purchase and scroll to the lower right of the page. You click the "Add To Cart" button to add this item to your shopping cart. Once you do this you will see a shopping cart icon pop up at the top right of your screen. You can click this to begin the checkout process entering your payment information. If you do not have the shopping cart icon appear at the top right of the screen you may need to add AutomaticChickenCoopDoor.com to your list of trusted sites in your security settings. After you do this is will allow you to proceed with the checkout process. If you have further issues please contact our customer service staff. info@automaticchickencoopdoor.com
How to Set Timer/ Instructions
Here is a link to the timer instructions on our site for the basic timer.
*Be sure when you set the timer you will want to set it so there are 2 on and off times per day. Example: Sunday-Saturday Opening: On 7AM OFF 7:02AM. Closing: ON 8PM OFF 8:02PM.
What kind of warranty does the motor have?
The motor has a one year Warranty repair. If for any reason the motor stops working it can be sent into us for inspection at 234W 166S Valparaiso, IN 46385 USA. During inspection we look for any signs of it being tampered with. If it has not taken apart or modified we will send you a new motor. Or you can contact info@add-a-motor.com and send your motor in to be repaired.
Can I Come pickup my door to save on shipping costs?
Yes. If you are close enough to Valparaiso, IN that you would like to pick up your items to save yourself from paying shipping costs you can email us at info@AutomaticChickenCoopDoor.com about a time and place to pickup.
Need a replacement or single motor?
ACCD now sells the motor itself this site. This motor is model D20 and requires no counter weight, so you will not need any unnecessary weight stressing out your motor. Also the Chicken Door Motors are manufactured in the USA.
For a Single Motor, Click Here!
How is the craftsmanship on the doors?
The doors are constructed from thick, high quality plywood. The slider piece has been treated with linseed oil to protect the wood from water, rain and other elements. This means you can still stain the door to any color you like, or go with the all natural look yet still have the benefits of a preserved door that will function for years to come. The boards are put together with staples which act like two nails each, and then finished with construction wood adhesive glue. It is likely, just nails would hold it together, but we prefer a solid construction. It comes with a free trim kit for the exterior and interior. This helps hide any gaps or insulation that may be visible after its installation. The exterior trim kit also has a tapered top edge so water will run off and away from your automatic door and protect your investment. All our doors are constructed here in USA.
Can I set the motor up for solar or battery to protect against power outages?
Yes we recommend Battery Backup to protect against power outages. For a battery back-up for your chicken door we recommend that you have an AC to DC converter and a 12v battery. The motor is 120v 60herts 19watts. Some other people that use a battery have said that they also use a reducer to slow down the motor due to the battery making it speed up the timers speed. Every once in a while you may need to recharge it to keep the chickens from getting locked up too. We do not make any of these parts at this time, but an electronics store should be able to help you if you tell them what you have going on.
To see how a customer set their motor up on solar power Click Here!
What are the spec’s for the sliding door?
The spec’s of the door are 40 ½ in tall and the width fits in between 16in center studs (14 1/8in wide) and it fits inside a 2×4 frame. The opening for the door 13 ¼W x 16 ¾H must be exact to prevent weather or anything else from getting through, to help with this we send the door with a cardboard template to help cut the perfect hole for the door. You will also need to remember to have a power source run to the door as well. The motor is 120volts 60herts 19watts.
What is the Flap Door/Already Built Design?
The flap design is something we did for the people who already have a door that they want automatic, or their coop is too small for our other unit. The flap design is only a motor mounted in an external wood box with predrilled holes for easy mounting along with a timer for automatic operation. Our customers use these in many different ways. It can be mounted above your flap door outside the coop and its string tied to a hole in the bottom of the door to lift it. Some customers also mount it on the inside of their coop tying it to top of their already built sliding door, making it automatic as well. There are also customers that said they used it to open the flap on their feeders so the chickens only eat at certain times of the day. There are many purposes for this design and can easily be modified for any need that you may have.
How do I replace a broken string on my Automatic Chicken Coop Door?
Common maintenance of the Automatic Chicken Coop Door includes replacing the string that lifts and lowers the door. This is a cheap and easy fix. The only tools you will need are a screw driver and a knife. Also three and a half feet (at most) of fishing line (10 pound test line or higher recommended).
Here is a link to our Youtube Video that includes How To Replace the String in a step by step process along with directions for setting the actuators (black dial) of the motor. These tell how high and low to reel the door. Without setting this the door may reel up too high all over again causing the motor to urn up. It is extremely important that these be set as well.
How easy is it to install?
The average person should be able to install our door in fifteen minutes or less. You can view our installation video under the “Installation Video” tab at the top of the screen. All our products come ready to install. No hassle of gluing or nailing the products together yourself.
Here is a link to our Installation Video!
How can I veiw feedback on your doors and see customer installation pictures?
At the top of the screen there is a “Chicken Stories” tab; Two more tabs will drop down once the cursor hovers over it. If you click the "Coop Showcase" you will be able to view testimonials and photos of our customer installations.
Or simply Click Here!